The shipment queue

From order to doorstep

Every euShipments parcel lands here mapped to a canonical status — pending, in transit, delivered, or stuck. Operators live on this page: it's the daily fulfilment cockpit.

Status tabs

All / Pending / In Transit / Delivered

The normal lifecycle of a parcel. Pending = not yet handed to the carrier.

Stuck / Overdue

Parcels that have gone quiet or blown past their expected delivery — your priority queue.

Returns / Delivery Issue

Parcels coming back to stock, or flagged with a delivery problem (failed attempt, bad address).

Filters & search

Store / Country / Carrier

Scope the queue to one store, destination market, or shipping partner (All Stores / All Countries by default).

Shipped date range (From / To, Clear)

Limit to parcels shipped in a window; 'Clear date filter' resets it.

Order-value Min / Max

Focus on high-value parcels worth chasing first.

Search

Find a shipment by order number, customer name, email, city, or AWB tracking number.

Acting on a parcel

Send stuck-shipment template

Fire a pre-written customer update for a parcel that's gone quiet, straight from the row.

Open shipment detail

Drill into a parcel for its full event timeline, carrier, destination and order link.